Name: Richmond Auto Repair & Towing
Address: 2106 Spencer Rd, Richmond, VA, 23230
Telephone: (804) 447-5835

2017 Ford Escape
Mileage
79,894
Service Date
1/29/2025
Services Performed
TECHNICIAN TESTED BATTERY WITH MULTIMETER AND FOUND BATTERY VOLTAGE WOULD DROP BELOW 10 V WHEN STARTING, AND WHILE ENGINE WAS RUNNING VOLTAGE WOULD READ 12.5 VOLTS FOR 20-30 SECONDS AND THEN CLIMB TO 15 V IN UNDER A MINUTE. THEN WHILE READING VOLTAGE, ANOTHER TECHNICIAN INTRODUCED A LOAD TO CHARGING SYSTEM BY TURNING FANS ON HIGH AND TURNING ON HIGH BEAMS AND BATTERY VOLTAGE WOULD FLUCTUATE FROM 15V TO 13.5 BY .5-1V INTERVALS INDICATING ALTERNATOR IS FAULTY, POSSIBLY DUE TO FAILING VOLTAGE REGULATOR. TECHNICIAN RECOMMENDS NEW ALTERNATOR, RETEST BATTERY AFTER INSTALL, AND IF BATTERY IS FAULTY; NEW BATTERY.
TECHNICIAN DISCONNECTED BATTERY TERMINALS, REMOVED DRIVE BELT, REMOVED ENGINE MOUNT, JACKED ENGINE FROM UNDERNEATH TO MAKE CLEARANCE FOR ALTERNATOR REMOVAL, UNFASTENED BOLTS FROM ALTERNATOR BRACKET, REMOVED AND REPLACED ALTERNATOR AND NEW BELT, AND THEN RE-INSTALLED ALL COMPONENTS IN REVERSE ORDER. TECHNICIAN THEN RECONNECTED BATTERY TERMINALS AND STARTED VEHICLE. TECH LET ENGINE RUN FOR 15 MINUTES TO CHARGE BATTERY AND THEN RETESTED BATTERY TO ENSURE BATTERY IS HEALTHY.
Full Synthetic includes- OIL , OIL FILTER. Topping all fluids – Courtesy check , Visual inspection of Tires, Brakes, Engine Air Filters, / Cabin air filter/ Battery test, Lights, Wiper Blades/ Belts.
4% PROCESSING FEE
MADISON T. gave our service a 5 star review on 1/30/2025
2017 Ford Mustang
Mileage
165,991
Service Date
1/18/2025
Services Performed
TECHNICIAN HAD DRILLED OUT BROKEN WHEEL NUT AND EXTRACTED THE STUD FROM THE SPACER. TECHNICIAN THEN INSTALLED NEW STUD BY USING THE HYDRAULIC PRESS MACHINE TO PRESS THE NEW STUD IN. TECHNICIAN THEN SECURED THE WHEEL SPACER IN AND TORQUED IT TO SPEC AND THEN MOUNTED THE WHEEL TO THE SPACER ASSEMBLY.
Remove wheels from vehicle. Inspect brakes. Computer spin balance. Reinstall wheels to vehicle and torque lug nuts to manufacturer's specifications.
Full Synthetic includes- OIL , OIL FILTER. Topping all fluids – Courtesy check , Visual inspection of Tires, Brakes, Engine Air Filters, / Cabin air filter/ Battery test, Lights, Wiper Blades/ Belts.
JAVID L. gave our service a 5 star review on 1/18/2025
2015 Ford C-Max
Mileage
118,831
Service Date
12/27/2024
Services Performed
BATTERY INSTALLATION
CUSTOMER STATES VEHICLE WONT START. TECHNICIAN INSPECTED VEHICLE AND FOUND BATTERY VOLTAGE WAS LOW. TECHNICIAN JUMPED VEHICLE AND MONITORED VOLTAGE OUTPUT FROM ALTERNATOR AND FOUND IT TO BE OPERATING WITHIN NORMAL RANGE. AFTER LETTING VEHICLE RUN FOR 10 MINS TO CHARGE BATTERY, TECHNICIAN TURNED OFF VEHICLE AND CONNECTED MULTI-METER TO BATTERY WHILE ANOTHER TECHNICIAN STARTED VEHICLE AND FOUND BATTERY VOLTAGE TO BE BELOW 10V INDICATING BATTERY IS FAULTY. TECHNICIAN RECOMMENDS NEW BATTERY. TECHNICIAN ALSO CHECKED VEHICLES FLUIDS AND FOUND ENGINE OIL WAS LOW, SO TECHNICIAN ALSO RECOMMENDS OIL CHANGE.
4% PROCESSING FEE
Full Synthetic includes- OIL , OIL FILTER. Topping all fluids – Courtesy check , Visual inspection of Tires, Brakes, Engine Air Filters, / Cabin air filter/ Battery test, Lights, Wiper Blades/ Belts.
DEB W. gave our service a 5 star review on 12/30/2024
2005 Ford Taurus
Mileage
76,873
Service Date
7/16/2024
Services Performed
TECHNICIAN RECOVERY , EVACUATE AND RECHARGED A.C SYSTEM TO THE FULL AMOUNT
TECHNICIAN REMOVED AND REPLACED A/C COMPRESSOR
PATRICK M. gave our service a 5 star review on 7/16/2024
2009 Ford Crown Victoria
Mileage
138,162
Service Date
10/28/2023
Services Performed
4% PROCESSING FEE
TECHNICIAN REMOVED ENGINE WATER PUMP AND SERP / MAIN DRIVE BELT
Inspect hoses and clamps. Pressure test cooling system. Flush engine, radiator, and heater core in both directions. Bring antifreeze to -35 degrees. PH balance coolant to between 9.8 to 10.5. Check thermostat and electric cooling fan operation. Chec
Jarrettt W. gave our service a 5 star review on 10/28/2023
2018 Ford Focus
Mileage
64,973
Service Date
12/8/2022
Services Performed
Replace front brake pad linings and machine front brake disc rotors. Clean and lubricate brake calipers and slide mechanisms. Check and fill brake fluid. Bleed air from system. Road test vehicle.
CABIN AIR FILTER REPLACEMENT
TIRE ROTATION -X FORMATION
Lubricate and check chassis. Change oil and oil filter. Check air filter and breather filter. Check all fluid levels and tire pressures.
Lisa S. gave our service a 5 star review on 12/8/2022
2012 Ford Escape
Mileage
122,020
Service Date
11/21/2022
Services Performed
Replace front brake pad linings and machine front brake disc rotors. Clean and lubricate brake calipers and slide mechanisms. Check and fill brake fluid. Bleed air from system. Road test vehicle.
Alex D. gave our service a 5 star review on 11/28/2022
2005 Ford Pickup
Mileage
250,123
Service Date
10/10/2022
Services Performed
Technician opened trunk panel and zipped tied door latch
Larry T. gave our service a 5 star review on 10/10/2022
2007 Ford Fusion
Mileage
145,537
Service Date
6/11/2022
Services Performed
Technician diagnosis and very low on transmission fluid and bad transmission, Technician removed transmission assembly and installed USED transmission assembly
Road test and verify engine performance, transmission operation, and shift patterns. Flush transmission which includes: flushing of transmission cooler, cooler lines, valve body, and torque converter. Flush all contaminated fluid out and replace with new fluid as per vehicle specs.
Lubricate and check chassis. Change oil and oil filter. Check air filter and breather filter. Check all fluid levels and tire pressures.
Elicia P. gave our service a 5 star review on 6/11/2022
2018 Ford Focus
Mileage
49,560
Service Date
3/8/2022
Services Performed
Lubricate and check chassis. Change oil and oil filter. Check air filter and breather filter. Check all fluid levels and tire pressures.
Lisa S. gave our service a 5 star review on 3/23/2022

Ford